Delivery and Returns Policy
Delivery and Return Policy
Delivery Policy
Order Processing:
- Orders are typically processed within 24-48 hours, excluding weekends and holidays.
Shipping Methods:
- We offer a variety of shipping methods to cater to your needs, including standard shipping and expedited shipping.
- Shipping rates and delivery times may vary depending on your location and the shipping method chosen.
Shipping Times:
- Standard shipping typically takes 5-7 business days.
- Expedited shipping typically takes 2-3 business days.
Order Tracking:
- Once your order is shipped, you will receive a tracking number to monitor its progress.
International Shipping:
- We currently ship to [List of countries or regions].
- International shipping times and costs may vary. Please contact us for more information.
Return Policy
Return Eligibility:
- We accept returns within 3 days of the delivery date.
- Items must be in original condition, unworn, unwashed, and with all tags attached.
- Sale items are final sale and cannot be returned or exchanged.
Return Process:
- Contact Us: Please contact our customer service team to initiate a return.
- Packaging: Carefully pack the item(s) in the original packaging, if possible.
- Shipping: Ship the return package to the address provided by our customer service team.
- Refund: Once we receive and inspect the returned item(s), we will process a refund to your original payment method.
Return Shipping Costs:
- Customers are responsible for the cost of return shipping, unless the return is due to our error (e.g., incorrect item, damaged item).
Please note:
- Return shipping costs are non-refundable.
- We recommend using a trackable shipping service to ensure the safe return of your package.
For more specific information or any questions, please contact our customer service team.
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